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Custom Education Solutions
Champlin, MN | Full Time
$56k-71k (estimate)
11 Months Ago
Operations Supervisor
$56k-71k (estimate)
Full Time | Education & Training Services 11 Months Ago
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Custom Education Solutions is Hiring an Operations Supervisor Near Champlin, MN

Operations Supervisor
It’s a hybrid you don’t see often. Be part of a leadership team while implementing new processes and procedures in a fast-paced but small company. Your experience as an operations supervisor in order fulfillment will be highly valued as we strive to become more streamlined and efficient.
If you have the knack for being able to develop operations strategies and come up with a solution to a problem, we want you on our team! This is a working supervisor position, meaning you will be doing various jobs within the warehouse (customer service, receiving, ordering, shipping) as well as leading, managing, and assessing your team. We utilize EOS-Entrepreneurial Operating Systems.
WHAT YOU’LL BE DOING:
Lead and Manage
  • Leads, manages and holds the team accountable for achieving agreed-upon metrics.
  • Ensure the warehouse operates at peak efficiency by supervising, organizing, directing, and utilizing effective time management.
  • Meet regularly with management to review, analyze, and develop actionable plans for increased productivity.
  • Responsible for managing employee schedules, absences, PTO requests, and quarterly performance reviews.
  • Work closely with direct reports to establish and prioritize their key ROCKs connected with our annual plan and ensure they are in line with our strategic goals.
  • Proven leadership skills in organizing, planning, and directing a warehouse operation and it’s staff.
  • Must be engaging, motivating, and able to help others.
  • Hire, train, and supervise a warehouse team and seasonal workers to meet shipping deadlines.
Core Processes
  • Understands and can perform all roles on the operations team: customer service, purchasing, receiving, and shipping.
  • Responsible for the development and documenting CES core processes.
  • Continually streamlines processes and systems for consistency and better productivity.
  • Resolves issues effectively – seeing real problems, being comfortable with conflict, calling out lack of accountability, and solving problems in a practical and healthy manner.
  • Dependably demonstrates a relentless obsession with values alignment, focus, accountability, and clarity.
  • Faithfully executes the business plan, achieving or exceeding planned objectives.
  • Develop a process to resolve questions, backorders, and substitutions for fulfilling orders.
Project Management
  • Create and execute multi-step plans for customized projects.
  • Strong prioritization skills with a demonstrated ability to manage a team that excels across multiple projects amidst a fast-paced, cross-functional, results-oriented work environment.
  • Lead discussions on improving software system functionality.
  • Project budget and staffing for large-scale projects.
Inventory Management
  • Understanding of both “cross-stock” and “inventory-based” warehouse practices.
  • Ensures inventory and cost of books are accurate.
  • Accurately transact the inventory movement in the ERP system.
  • Develops, implements & manages cycle counts.
  • Responsible for entire purchasing and inventory processes.
  • Troubleshoots inventory issues and communicates with the leadership team on any relevant problems.
  • Cost control – provide communication on price variances of more than 3%.
  • Continuous improvement.
  • Conduct inventory checks to validate inventory accuracy; investigate & reconcile discrepancies & negative counts with internal customers and external subcontractors.
  • Keep the warehouses clean and organized.
Extreme Service to Internal and External Partners
  • Seek customer satisfaction.
  • See challenges as opportunities.
  • Support team members to anticipate customers' needs.
  • Accept accountability.
  • Professional communication skills, both oral and written.
  • Ability to understand, implement and correct more complex problems.
  • Inventory management.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Education & Training Services

SALARY

$56k-71k (estimate)

POST DATE

05/13/2023

EXPIRATION DATE

05/21/2024

HEADQUARTERS

DAYTON, MN

SIZE

<25

FOUNDED

2012

CEO

DENISE M RETKA

REVENUE

<$5M

INDUSTRY

Education & Training Services

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The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Operations Supervisor job description and responsibilities

Operations supervisors oversee all the activities within a specific department or area of an organization.

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Operations supervisors are responsible for leading and supervising a group of employees.

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After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.

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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.

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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Operations Supervisor jobs

Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.

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Some companies require the operations supervisor to make major contributions to the functions of other departments.

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Operations supervisors report directly to the director of the department they supervise.

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A supervisor oversees the day-to-day performance of employees.

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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.

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Step 3: View the best colleges and universities for Operations Supervisor.

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